Region North Jutland
Precise measurements reveal bottlenecks.
At Region North, staff at the region’s hospitals often complained about long response times when working in the region’s EHR system (Electronic Health Record). ‘We had to tackle the problem head-on and resolve the situation. We needed to know the precise response times to determine whether we needed to make changes,’ says Brian Heinrich Pedersen, who is a Functional Manager at Region North.
Region North had previously monitored the network’s performance, but not the exact response times experienced by the users. “We also had a monitoring solution for the system before. It measured network times in general, but not the response times as experienced by the users.
“We contacted CapMon and were given the opportunity to see their solution in action at the Capital Region of Denmark. The solution was exactly what we were looking for. It provided precise measurements of all response times on the network – including the response times experienced by the users.
About Region North Jutland
The region covers an area of 7,884 km². The North Denmark Region consists of 11 municipalities and is the regional authority for 591,740 residents of North Jutland.
The region provides public services to the people of North Jutland in a variety of areas. Its main tasks include the operation of hospitals, healthcare services, and other health-related responsibilities. The region is also involved in cross-regional development and manages social services. In almost all areas, the region carries out its tasks in close cooperation with the municipalities..
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